FAQ

  • How do I access course materials on the e-learning platform?

    Accessing course materials on our e-learning platform is simple and convenient. Once you log in to your account, navigate to the "Courses" or "Learning Resources" section, where you'll find a list of available courses. Click on the course you're enrolled in or interested in exploring further.

    Within the course dashboard, you'll typically find tabs or links labeled "Course Materials," "Resources," or something similar. Clicking on these tabs will lead you to a collection of materials such as lecture slides, readings, videos, and supplementary resources provided by your instructors. You can view, download, or interact with these materials as per your learning preferences.

    For complete instructions, see here.

  • How can I get assistance if I encounter technical issues while using the e-learning platform?

    If you encounter any technical issues while using our e-learning platform, our dedicated support team is here to assist you. You can reach out to our support team via several channels, including email, phone, or live chat support. We strive to provide timely and effective solutions to address any technical issues or challenges you may face.

    Additionally, we may have a dedicated section in the platform's help center or support documentation where you can find troubleshooting tips, FAQs, and step-by-step guides to resolve common technical issues independently. Rest assured, we are committed to ensuring a seamless and hassle-free learning experience for all our users, and we're here to support you every step of the way.

    For complete instructions, see here.